Water Tanker Service
Registration, booking, tariff & bylaw information — Thiruvananthapuram Municipal Corporation.
Trivandrum Municipal Corporation provides water tanker service for supplying drinking and non-drinking water from approved sources across the city, using empanelled water tankers. Anyone can book water using the Smart Trivandrum mobile app, website, or over phone.
Vehicle registration process
Apply & upload documents
Submit the application with scanned vehicle documents. No payment is required at this stage.
Level 1 approval
Corporation reviews the documents and grants first-level approval.
Pay licence fee & verification
Pay the licence fee online, then the vehicle undergoes physical verification.
Licence issued
On successful verification, the operating licence is issued and the tanker goes live.
- All tankers operating inside Trivandrum Corporation limits must be registered.
- Tankers transporting both drinking and non-drinking water must register for both.
- Drinking water tankers are coloured blue; non-drinking water tankers are coloured brown.
- Every vehicle must carry AIS 140 GPS and stream real-time location to the corporation server.
- Scanned copies of all vehicle documents must be attached with the application.
Tariff
| Capacity | Use case | Slot | Rate |
|---|---|---|---|
2 2,000 L |
Within 30 km | 2 hours | ₹1,264 |
5 5,500 L |
Within 30 km | 2 hours | ₹1,920 |
1 11,500 L |
Within 30 km | 2 hours | ₹3,290 |
2 20,000 L |
Within 30 km | 2 hours | ₹4,483 |
* Pumping charges are extra. Service charges apply for distances within a 30 km round trip.
Frequently asked questions
Any citizen or establishment within Thiruvananthapuram Corporation limits can book a drinking or non-drinking water tanker through the Smart Trivandrum app, website, or by calling the help desk.
Registration is a two-level process. Level 1 is document upload for the vehicle — no payment is collected until this is approved. Level 2 is online payment of licence fees followed by physical verification and licence issue.
Every empanelled tanker must be coloured blue if it carries drinking water and brown if it carries non-drinking water, so citizens and inspectors can identify the water type at a glance.
Yes. All registered vehicles must be fitted with AIS 140 certified GPS and stream real-time location data to the corporation server, which also powers live tracking for citizens who book a delivery.
The listed rates cover the base delivery slot within a 30 km round trip. Pumping charges are extra, and additional service charges may apply beyond that distance.
Yes — bookings can be rescheduled or cancelled from the app or website before the tanker is dispatched. Once a tanker is en route, changes should be made by calling the help desk directly.
Call for booking assistance, registration queries, or to report an issue — available 24×7.