Water Tanker Service
Registration, booking, tariff & bylaw information — Thiruvananthapuram Municipal Corporation.
Trivandrum Municipal Corporation provides water tanker service for supplying drinking and non-drinking water from approved sources across the city, using empanelled water tankers. Anyone can book water using the Smart Trivandrum mobile app, website, or over phone.
Vehicle registration process
Apply & upload documents
Submit the application with scanned vehicle documents. No payment is required at this stage.
Level 1 approval
Corporation reviews the documents and grants first-level approval.
Pay licence fee & verification
Pay the licence fee online, then the vehicle undergoes physical verification.
Licence issued
On successful verification, the operating licence is issued and the tanker goes live.
- All tankers operating inside Trivandrum Corporation limits must be registered.
- Tankers transporting both drinking and non-drinking water must register for both.
- Drinking water tankers are coloured blue; non-drinking water tankers are coloured brown.
- Every vehicle must carry AIS 140 GPS and stream real-time location to the corporation server.
- Scanned copies of all vehicle documents must be attached with the application.
Tariff
| Capacity | Use case | Slot | Rate |
|---|---|---|---|
2 2,000 L |
Within 30 km | 2 hours | ₹1,264 |
5 5,500 L |
Within 30 km | 2 hours | ₹1,920 |
1 11,500 L |
Within 30 km | 2 hours | ₹3,290 |
2 20,000 L |
Within 30 km | 2 hours | ₹4,483 |
* Pumping charges are extra. Service charges apply for distances within a 30 km round trip.
Frequently asked questions
Any citizen or establishment within Thiruvananthapuram Corporation limits can book a drinking or non-drinking water tanker through the Smart Trivandrum app, website, or by calling the help desk.
Registration is a two-level process. Level 1 is document upload for the vehicle — no payment is collected until this is approved. Level 2 is online payment of licence fees followed by physical verification and licence issue.
Every empanelled tanker must be coloured blue if it carries drinking water and brown if it carries non-drinking water, so citizens and inspectors can identify the water type at a glance.
Yes. All registered vehicles must be fitted with AIS 140 certified GPS and stream real-time location data to the corporation server, which also powers live tracking for citizens who book a delivery.
The listed rates cover the base delivery slot within a 30 km round trip. Pumping charges are extra, and additional service charges may apply beyond that distance.
Yes — bookings can be rescheduled or cancelled with the help of the Thiruvananthapuram Corporation help desk before the tanker is dispatched. Once a tanker is en route, changes must be made by calling the help desk directly, and applicable charges will be deducted from the booking if the trip is cancelled.
Call for booking assistance, registration queries, or to report an issue — available 24×7.