Septage Collection System
Registration, booking, tariff & bylaw information — Thiruvananthapuram Municipal Corporation.
Thiruvananthapuram Municipal Corporation expands the septage collection system by integrating the private operations in this sector. TMC council passed a bylaw to monitor the private septage collection operators. Private operators can register with TMC through online to get licensed.
Vehicle registration process
Apply & upload documents
Submit the application with scanned vehicle documents. No payment is required at this stage.
Level 1 approval
Corporation reviews the documents and grants first-level approval.
Pay licence fee & verification
Pay the licence fee online, then the vehicle undergoes physical verification.
Licence issued
On successful verification, the operating licence is issued and the tanker goes live.
- Online registration and payment.
- TMC provides facility to discharge the septage collected by the licensed private operations to the STP.
- The licensed vehicles will be GPS tracked.
- Prevents unauthorized septage collection and discharge at open spaces and water bodies.
- People can avail the septage collection facility through the Smart Trivandrum mobile app from 1st April 2019 onwards.
Tariff
| Type | Use case | Slot | Rate |
|---|---|---|---|
5 5,000 L |
Standard tanker | On request | ₹3,540 |
6 6,000 L |
Standard tanker | On request | ₹4,720 |
8 8,000 L |
Standard tanker | On request | ₹7,080 |
* Charges may vary based on distance and access conditions at the site.
Frequently asked questions
Any citizen or establishment within Thiruvananthapuram Corporation limits can schedule septic tank cleaning through the Smart Trivandrum app, website, or by calling the help desk.
Registration follows the same two-level process as water tankers. Level 1 is document upload for the vehicle — no payment is collected until this is approved. Level 2 is online payment of licence fees followed by physical verification and licence issue.
Every empanelled tanker must dispose of septage only at an authorised municipal treatment plant. GPS tracking confirms the full trip from pickup to disposal.
Yes. All registered vehicles must be fitted with AIS 140 certified GPS and stream real-time location data to the corporation server, which also powers live tracking for citizens who book a pickup.
Septage pickups are scheduled based on tanker availability and distance. You will get a confirmed slot at the time of booking rather than a fixed standard slot.
Yes — bookings can be rescheduled or cancelled from the app or website before the tanker is dispatched. Once a tanker is en route, changes should be made by calling the help desk directly.
Call for booking assistance, registration queries, or to report an issue — available 24×7.